Do I need a credit card to start?

No. Every new account starts with a 14-day free trial on the Scale tier — full access to every feature, no credit card required. We only ask for payment info on day 14 if you want to continue.

Can DreamFlow actually replace HubSpot, Mailchimp, and my other tools?

Yes. DreamFlow includes CRM, email marketing, SMS campaigns, VoIP calling, proposals with e-signatures, invoicing, automations, live chat, calendar booking, forms, reporting, and an AI assistant — all in one platform. Most customers replace 4-8 separate tools. Everything is built-in, not stitched together with integrations.

How do I move my data from my current CRM?

We connect directly to HubSpot, GoHighLevel, and ActiveCampaign, and import a CSV export from anything else (Salesforce, Pipedrive, Zoho, Mailchimp). Scale and Agency plans include guided migration support — we'll help you move contacts, deals, templates, and history. Most migrations take less than a day.

Are there contracts or hidden fees?

No contracts — cancel anytime from your billing settings. No hidden usage fees either. Every plan includes email, SMS, and calling credits upfront. If you hit a limit, usage pauses and you choose whether to add a credit pack or upgrade. Nothing ever charges automatically without your explicit consent.

Yes. All data is encrypted at rest and in transit. We use Supabase (built on PostgreSQL) with row-level security, meaning each organization's data is completely isolated. We never sell or share your data. You can export or delete your data at any time.

Can I switch plans anytime?

Yes. Upgrade instantly and get prorated credit for your current billing period. Downgrade takes effect at the end of your current period. No penalties, no hoops.

What can Sally, the AI assistant, actually do?

Sally handles chat auto-replies, call transcription, email writing, proposal generation, lead scoring, form spam detection, and daily business briefings. Background AI (transcription, scoring, spam detection) runs automatically at no cost. On-demand generation (writing emails, creating proposals) uses AI credits included in your plan.

I run an agency. Can my clients each have their own workspace?

Yes. The Agency plan ($499/mo) includes 10 sub-accounts with full white-label support — your brand, your domain, your colors. Each client gets their own isolated workspace. You can manage them all from one dashboard and resell at your own prices.

What if DreamFlow doesn't work for me?

Cancel anytime during your trial — no charge, no questions. If you cancel a paid plan, you keep access through the end of your billing period. We also offer free data export so you're never locked in. We'd rather earn your business every month than trap you with a contract.

Set Up Your First Automation

Difficulty: Beginner | Time: 10 min | Tier: All Plans

Automations (rules that trigger actions without manual work) save you hours each week. Instead of manually following up with every new contact, DreamFlow can send a welcome email, assign a task, add a tag, or move a deal — all automatically.

Steps

Navigate to Tools > Automations from the sidebar.
Click Create Automation. Give it a descriptive name like “Welcome New Contacts.”
Choose a Trigger — the event that starts the automation. For example:
- Contact Created — fires when a new contact is added
- Status Changed — fires when a contact’s status updates
- Tag Added — fires when a specific tag is applied
Add one or more Actions that execute when the trigger fires:
- Send Email — choose a template or write inline
- Create Task — assign a follow-up to a team member
- Add Tag — categorize the contact automatically
- Add to Sequence — enroll in a multi-step email sequence
Optionally add Conditions to filter which contacts run through the automation (e.g., only contacts tagged “VIP”).
Click Activate to turn the automation on. It runs in the background from now on.

Tip

Start simple. A single trigger with one action (like “Contact Created → Send Welcome Email”) is enough to see immediate value. You can add more actions and conditions later.

Example Workflow

Trigger: Contact Created → Action 1: Send welcome email → Action 2: Create follow-up task for owner (due in 2 days) → Action 3: Add tag “Onboarding.”

Need more help? Ask Sally in the chat bubble!

Steps

Navigate to Tools > Automations from the sidebar.

Click Create Automation. Give it a descriptive name like “Welcome New Contacts.”

Choose a Trigger — the event that starts the automation. For example:

Contact Created — fires when a new contact is added
Status Changed — fires when a contact’s status updates
Tag Added — fires when a specific tag is applied

Add one or more Actions that execute when the trigger fires:

Send Email — choose a template or write inline
Create Task — assign a follow-up to a team member
Add Tag — categorize the contact automatically
Add to Sequence — enroll in a multi-step email sequence

Optionally add Conditions to filter which contacts run through the automation (e.g., only contacts tagged “VIP”).

Click Activate to turn the automation on. It runs in the background from now on.

Tip

Start simple. A single trigger with one action (like “Contact Created → Send Welcome Email”) is enough to see immediate value. You can add more actions and conditions later.

Example Workflow

Trigger: Contact Created → Action 1: Send welcome email → Action 2: Create follow-up task for owner (due in 2 days) → Action 3: Add tag “Onboarding.”

Set Up Your First Automation

Steps

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