Difficulty: Intermediate | Time: 10 min | Tier: Business & Above
Business Tier & Above
Google Business Profile integration requires a Business tier subscription or higher.
DreamFlow's Google Business Profile integration lets you monitor and respond to customer reviews, post updates, and track your local search presence — all without leaving your CRM.
Connecting Your Profile
- Navigate to Settings > Integrations.
- Find Google Business Profile and click Connect.
- Sign in with the Google account that manages your business listing.
- Select your business location if you have multiple listings.
- Click Authorize to grant DreamFlow read and reply access.
Managing Reviews
- Navigate to Marketing > Google Business.
- The Reviews tab shows all your Google reviews with star ratings, text, and dates.
- Click Reply on any review to respond directly from DreamFlow. Your reply appears on Google.
- Use the star filter to focus on negative reviews that need attention.
Posting Updates
- Click the Posts tab.
- Click Create Post.
- Write your update, add an image (optional), and include a call-to-action button (e.g., "Learn More", "Book Now").
- Click Publish to post to your Google Business Profile immediately.
Tip
Respond to every review — positive and negative. Google rewards active engagement with better local search visibility, and it shows potential customers that you care.
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