Calendar Sync Issues

Difficulty: All Levels | Time: 5 min | Tier: All Plans

If your Google Calendar is not syncing properly with DreamFlow -- events missing, duplicated, or out of date -- follow these steps to fix it.

Common Causes

1. OAuth token expired -- Your Google authorization has expired and needs to be refreshed.
2. Insufficient permission scopes -- DreamFlow may not have full calendar access.
3. Duplicate events appearing -- Sync conflicts can create duplicate entries.
4. Wrong calendar selected -- DreamFlow may be syncing with the wrong Google Calendar.
5. Sync delay -- Changes may take a few minutes to appear on both sides.

How to Fix

1. Reconnect Google Calendar

1. Go to Settings > Integrations > Google Calendar.
2. Click Disconnect, then click Connect again.
3. Sign in with your Google account and grant all requested permissions.
4. This refreshes the OAuth token and restores full sync.

2. Check permission scopes

1. Go to Google Account > Third-party apps.
2. Find DreamFlow and check that "Google Calendar" is listed under permissions.
3. If calendar permission is missing, disconnect and reconnect from DreamFlow (this re-requests all scopes).

3. Fix duplicate events

1. Duplicate events usually occur when the same appointment is created in both DreamFlow and Google Calendar simultaneously.
2. Delete the duplicate from either side -- the sync will not re-create it.
3. Going forward, create events in one place (DreamFlow) and let sync handle the rest.

4. Select the correct calendar

1. Go to Settings > Integrations > Google Calendar > Calendars.
2. Toggle on the calendar(s) you want DreamFlow to sync with.
3. Toggle off personal or shared calendars you do not want to mix with business appointments.

Still Having Issues?

• Read our Google Calendar Sync setup guide.
• Ask Sally in the chat bubble for quick troubleshooting.
• Contact support and we can check your sync logs.

Need more help? Ask Sally in the chat bubble!