Do I need a credit card to start?

No. Every new account starts with a 14-day free trial on the Scale tier — full access to every feature, no credit card required. We only ask for payment info on day 14 if you want to continue.

Can DreamFlow actually replace HubSpot, Mailchimp, and my other tools?

Yes. DreamFlow includes CRM, email marketing, SMS campaigns, VoIP calling, proposals with e-signatures, invoicing, automations, live chat, calendar booking, forms, reporting, and an AI assistant — all in one platform. Most customers replace 4-8 separate tools. Everything is built-in, not stitched together with integrations.

How do I move my data from my current CRM?

We connect directly to HubSpot, GoHighLevel, and ActiveCampaign, and import a CSV export from anything else (Salesforce, Pipedrive, Zoho, Mailchimp). Scale and Agency plans include guided migration support — we'll help you move contacts, deals, templates, and history. Most migrations take less than a day.

Are there contracts or hidden fees?

No contracts — cancel anytime from your billing settings. No hidden usage fees either. Every plan includes email, SMS, and calling credits upfront. If you hit a limit, usage pauses and you choose whether to add a credit pack or upgrade. Nothing ever charges automatically without your explicit consent.

Yes. All data is encrypted at rest and in transit. We use Supabase (built on PostgreSQL) with row-level security, meaning each organization's data is completely isolated. We never sell or share your data. You can export or delete your data at any time.

Can I switch plans anytime?

Yes. Upgrade instantly and get prorated credit for your current billing period. Downgrade takes effect at the end of your current period. No penalties, no hoops.

What can Sally, the AI assistant, actually do?

Sally handles chat auto-replies, call transcription, email writing, proposal generation, lead scoring, form spam detection, and daily business briefings. Background AI (transcription, scoring, spam detection) runs automatically at no cost. On-demand generation (writing emails, creating proposals) uses AI credits included in your plan.

I run an agency. Can my clients each have their own workspace?

Yes. The Agency plan ($499/mo) includes 10 sub-accounts with full white-label support — your brand, your domain, your colors. Each client gets their own isolated workspace. You can manage them all from one dashboard and resell at your own prices.

What if DreamFlow doesn't work for me?

Cancel anytime during your trial — no charge, no questions. If you cancel a paid plan, you keep access through the end of your billing period. We also offer free data export so you're never locked in. We'd rather earn your business every month than trap you with a contract.

Automation Enrollments & Lead Lifecycle

Difficulty: Intermediate | Time: 5 min | Tier: Business+

Business Tier Feature

Automation Enrollments are available on Business ($179/mo) and above. Compare plans

When a contact triggers an automation, they become “enrolled.” The Enrollments view lets you see exactly which contacts are in each automation, where they are in the flow, and whether any have stalled or errored.

Steps

Navigate to Tools > Automations and click the automation you want to inspect.
Click the Enrollments tab at the top of the automation detail page.
You will see a list of all enrolled contacts with their current status:
- Active — currently progressing through the automation
- Completed — finished all steps successfully
- Paused — waiting at a delay step or condition
- Errored — a step failed (e.g., email bounce, invalid action)
Click any contact to view their Enrollment Timeline — a step-by-step log of every action taken, when it happened, and the result.
To manually remove a contact from an automation, select them and click Unenroll.
To re-enroll a contact who completed or was removed, click Re-enroll — they will start from the beginning.

Tip

Check the Enrollments tab regularly for “Errored” contacts. Common causes: invalid email addresses, deleted pipeline stages, or disabled integrations. Fix the issue and re-enroll affected contacts.

Need more help? Ask Sally in the chat bubble!

Steps

Navigate to Tools > Automations and click the automation you want to inspect.

Click the Enrollments tab at the top of the automation detail page.

You will see a list of all enrolled contacts with their current status:

Active — currently progressing through the automation
Completed — finished all steps successfully
Paused — waiting at a delay step or condition
Errored — a step failed (e.g., email bounce, invalid action)

Click any contact to view their Enrollment Timeline — a step-by-step log of every action taken, when it happened, and the result.

To manually remove a contact from an automation, select them and click Unenroll.

To re-enroll a contact who completed or was removed, click Re-enroll — they will start from the beginning.

Tip

Automation Enrollments & Lead Lifecycle

Steps

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