Do I need a credit card to start?

No. Every new account starts with a 14-day free trial on the Scale tier — full access to every feature, no credit card required. We only ask for payment info on day 14 if you want to continue.

Can DreamFlow actually replace HubSpot, Mailchimp, and my other tools?

Yes. DreamFlow includes CRM, email marketing, SMS campaigns, VoIP calling, proposals with e-signatures, invoicing, automations, live chat, calendar booking, forms, reporting, and an AI assistant — all in one platform. Most customers replace 4-8 separate tools. Everything is built-in, not stitched together with integrations.

How do I move my data from my current CRM?

We connect directly to HubSpot, GoHighLevel, and ActiveCampaign, and import a CSV export from anything else (Salesforce, Pipedrive, Zoho, Mailchimp). Scale and Agency plans include guided migration support — we'll help you move contacts, deals, templates, and history. Most migrations take less than a day.

Are there contracts or hidden fees?

No contracts — cancel anytime from your billing settings. No hidden usage fees either. Every plan includes email, SMS, and calling credits upfront. If you hit a limit, usage pauses and you choose whether to add a credit pack or upgrade. Nothing ever charges automatically without your explicit consent.

Yes. All data is encrypted at rest and in transit. We use Supabase (built on PostgreSQL) with row-level security, meaning each organization's data is completely isolated. We never sell or share your data. You can export or delete your data at any time.

Can I switch plans anytime?

Yes. Upgrade instantly and get prorated credit for your current billing period. Downgrade takes effect at the end of your current period. No penalties, no hoops.

What can Sally, the AI assistant, actually do?

Sally handles chat auto-replies, call transcription, email writing, proposal generation, lead scoring, form spam detection, and daily business briefings. Background AI (transcription, scoring, spam detection) runs automatically at no cost. On-demand generation (writing emails, creating proposals) uses AI credits included in your plan.

I run an agency. Can my clients each have their own workspace?

Yes. The Agency plan ($499/mo) includes 10 sub-accounts with full white-label support — your brand, your domain, your colors. Each client gets their own isolated workspace. You can manage them all from one dashboard and resell at your own prices.

What if DreamFlow doesn't work for me?

Cancel anytime during your trial — no charge, no questions. If you cancel a paid plan, you keep access through the end of your billing period. We also offer free data export so you're never locked in. We'd rather earn your business every month than trap you with a contract.

Compose and Send Emails - DreamFlow Help

Difficulty: Beginner | Time: 5 min | Tier: All Plans

Send emails without leaving your CRM. DreamFlow's composer supports rich text formatting, file attachments, templates, and send-later scheduling — all tied to your contact records automatically.

Steps

Navigate to Communicate > Inbox and click Compose in the top-right corner.
In the To field, start typing a contact name or email address. DreamFlow will suggest matches from your CRM.
Enter a Subject line. Keep it clear and relevant — this is what your contact sees first.
Write your message in the body editor. Use the toolbar to format text, add links, or insert images.
To attach a file, click the paperclip icon and select your file. Maximum size is 25 MB per attachment.
Click Send to send immediately, or click the dropdown arrow next to Send and choose Schedule Send to pick a future date and time.

Tip

Save time by using email templates. Click the Templates button in the composer to insert a pre-written message, then customize it before sending.

Using Templates in Compose

Click Templates in the composer toolbar.
Browse or search your saved templates.
Click a template to insert it into the email body.
Edit any personalization fields (like contact name or company) before sending.

Need more help? Ask Sally in the chat bubble!

Steps

Navigate to Communicate > Inbox and click Compose in the top-right corner.

In the To field, start typing a contact name or email address. DreamFlow will suggest matches from your CRM.

Enter a Subject line. Keep it clear and relevant — this is what your contact sees first.

Write your message in the body editor. Use the toolbar to format text, add links, or insert images.

To attach a file, click the paperclip icon and select your file. Maximum size is 25 MB per attachment.

Click Send to send immediately, or click the dropdown arrow next to Send and choose Schedule Send to pick a future date and time.

Tip

Save time by using email templates. Click the Templates button in the composer to insert a pre-written message, then customize it before sending.

Compose and Send Emails

Steps

Using Templates in Compose

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Compose and Send Emails

Steps

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